The Chazen Museum of Art Online Store utilizes UPS for all shipments. You can expect the Chazen Shop to fulfill and dispatch your order within 1 to 5 business days from date of purchase. Delivery times vary, but it is reasonable to expect delivery of domestic shipments within 4 to 8 days from date of purchase.
All returns must be made within 30 days of purchase. Items must be returned undamaged and in original packaging. Earrings, face masks, calendars, and sale items are non-returnable. Refunds must be made to original payment method through online payment platform. Shipping and processing charges are not refundable.
Send returns, along with receipt, to:
Chazen Museum of Art
Attn: Online Store
750 University Ave
Madison, WI 53706